Struggling to scale your support team? You need a support hiring model
It’s hard to know when you need to hire a new support agent. If you leave it too long, you’ll stretch your team too thin. But you don’t want a team that’s too big either.
This worksheet helps you determine exactly the right number of support agents for your team.
Simply input your metrics (customer growth, ticket time and non-ticket time) and let the hiring model do the work.
Get the support hiring model now and see instantly when to grow your team!